Privacy Policy

Last updated: 18 October 2026

Resin Craft Home respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, or contact us.

1. Information We Collect

Depending on how you interact with our store, we may collect:

  • Contact details, such as your name, email address, telephone number, and shipping address.

  • Order details, including purchased products, delivery information, and transaction records.

  • Account information, if you create a customer account.

  • Information about how you use our website, such as device, browser, and browsing activity.

  • Information you provide when contacting customer support or requesting a personalised product.

Payment information is processed through the payment providers used by our store. We do not intentionally store complete payment card details on our own systems.

2. How We Use Your Information

We may use personal information to:

  • Process payments and fulfil orders.

  • Arrange shipping and provide order updates.

  • Respond to enquiries and provide customer support.

  • Personalise products when you request customisation.

  • Maintain, secure, and improve our website.

  • Detect fraud and protect our store.

  • Meet applicable legal, tax, and accounting obligations.

  • Send marketing communications where permitted by law and your preferences.

3. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to operate the store, remember preferences, understand website usage, and support advertising or analytics where enabled.

You can manage cookies through available browser settings and any consent tools provided by the website.

4. When We Share Information

We may share necessary information with service providers that help us operate our business, such as:

  • Shopify, which provides our commerce platform.

  • Payment processors that handle transactions.

  • Shipping and delivery providers.

  • Website analytics, security, and technical service providers.

  • Professional advisers or authorities where disclosure is legally required.

We do not sell personal information in exchange for money. Any additional data sharing or advertising practices will be handled in accordance with applicable law.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfil orders, provide services, maintain business records, resolve disputes, and meet legal obligations.

We use reasonable safeguards to protect information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to or restrict certain processing.

You may contact us to exercise applicable rights. We may need to verify your identity before responding.

7. Children's Privacy

Our store is not intended to knowingly collect personal information from children in violation of applicable law. A parent or guardian may contact us if they believe a child has provided personal information improperly.

8. International Transfers

If information is processed or stored in another country by Shopify or our service providers, it may be subject to the laws of that country. Applicable safeguards will be used where required.

9. Changes to This Policy

We may update this policy when our business practices, services, or legal requirements change. The latest version will be published on this page with its updated date.

10. Contact Us

For privacy questions or requests, contact:

Business: Resin Craft Home
Email: resincrafthome@gmail.com
Business address: Kangra, Himachal Pradesh India 176001